COVID-19

CURRENT STORE HOURS

Monday May 25th

The store is open

• Monday: 9 a.m. - 6 p.m.
• Tuesday: 9 a.m. - 6 p.m.
• Wednesday: 9 a.m. - 6 p.m.
• Thursday: 9 a.m. - 9 p.m.
• Friday: 9 a.m. - 9 p.m.
• Saturday: 8:30 a.m. - 5 p.m.
• Sunday: 8:30 a.m. - 5 p.m.

Friday May 22nd

Our store will reopen Monday, May 25, 2020. We are truly delighted to be able to welcome you into our shop again. It seems like it’s been such a long time! We can’t wait to be able to talk with you in person. However, this means that we will all have to abide by strict hygienic and safety measures that we’ve established for your health and ours. We’ve been communicating about them over the past few weeks. Just in case you’ve missed them, here they are again:

- Please use contactless forms of payment wherever possible (ideally with tap). 

- Delivery is presently the only option for Internet purchases.

- A minimum distance of two metres must be maintained at all times between everyone present in the store.

- Please do not visit the store if you or someone close to you has Covid-19 symptoms. 

Our store hours have also changed:

• Monday: 9 a.m. - 6 p.m.
• Tuesday: 9 a.m. - 6 p.m.
• Wednesday: 9 a.m. - 6 p.m.
• Thursday: 9 a.m. - 9 p.m.
• Friday: 9 a.m. - 9 p.m.
• Saturday: 8:30 a.m. - 5 p.m.
• Sunday: 8:30 a.m. - 5 p.m.

We would also like to remind you that, as of May 12, 2020, the provincial government strongly recommends wearing a homemade or cloth mask.

The situation may of course change over the following days, weeks, or months. We will keep you up to date as the situation develops!

See you soon, have a nice day, and stay safe!

Thursday May 7th

Due to new provincial government orders, the store will now reopen on May 25.

Monday May 4th

Due to new provincial government orders, the store will now reopen on May 18.

Our store hours will  be:

• Monday - 9am - 6pm
• Tuesday - 9am - 6pm
• Wednesday - 9am - 6pm
• Thursday - 9am - 6pm
• Friday - 9am - 6pm
• Saturday - 9am - 5pm
• Sunday - closed

Friday May 1st

Good news, everyone! You’ve been waiting for it and so have we: OUR STORE IS REOPENING MAY 11! We’re very pleased to be able to invite you in again. 

To be able to do so safely and respecting strict hygiene measures, we’ve established a few rules:

- For health reasons, we ask that you pay by credit or debit card, ideally with tap, if you can.

- For the moment, you may not come and pick up your online orders. Online orders are for delivery only.

- For the moment, we are not scheduling any workshops.

- A minimum distance of two metres must be maintained at all times between everyone in the store. To help you out, the floor will be marked two metres from the cash.

- Please do not visit the store if you or someone close to you has symptoms.

Our store hours have also changed:

• Monday - 9am - 6pm
• Tuesday - 9am - 6pm
• Wednesday - 9am - 6pm
• Thursday - 9am - 6pm
• Friday - 9am - 6pm
• Saturday - 9am - 5pm
• Sunday - closed

The situation may of course change over the coming days, weeks, or months. We will keep you up to date as the situation develops!

Have a great day, take care of yourself, and we look forward to seeing you soon!

Tuesday March 24th 2020

In accordance with the government’s recent decisions, we will be closing our store, workshops included, until April 13. 

You will still be able to order online through our website. Pickups won’t be available.

We’re with you, albeit virtually, and here to help answer your questions. 

We hope you can find ways to enjoy yourself in these trying and changing times by experimenting with a new recipe, reading that good book you started a couple months ago, learning how to knit, or gazing at the clouds… In short, we hope you can continue to enjoy life.

All of us at Coop Coco wish you and your loved ones good health. 

We hope to see you again soon!

- Coop Coco

Fiday March 20th 2020

COVID-19 - Update from Coop Coco

We’re currently receiving a lot of questions related to COVID-19. In this unprecedented situation that’s affecting the whole world, it’s not easy for anyone, us included, to know what to do. We’ve taken some time to reflect and to consider the government’s official statements, common sense, and everyone’s shared well-being.

Is our store still open?

Yes, our shop remains open, for now. We’ve established very strict sanitary rules and procedures for the benefit of both our customers and our employees. These include, but are not limited to, regularly disinfecting doors and handles, accepting payment by card only, and marking the floor at a 1.5 m distance from the cash. Our Weigh’n’Pay bulk products are no longer available, with the exception of personal hygiene products dispensed with a tap, so that the product can’t come in contact with the external environment. Our office team is now working remotely whenever possible. 

Store hours are subject to change. Visit our website and our social media networks to stay informed!

Do we still take online orders?

Our orders and packaging team is working very hard to provide you with quality service and  are doing their best to process your orders as quickly as possible! It’s very important to us to maintain our online service in these unusual times. You can still choose between having your order shipped and in-store pickup. Please note, however, that it may take us longer than usual to process it.

Are we still holding workshops?

For the time being, we’re still holding some of our workshops—when strict safety rules can be followed. These include but are not limited to having just one person per workbench and conscientiously disinfecting the room before and after the workshop—which has long been our usual practice at Coop Coco. We’ll be communicating further with everyone registered for our upcoming workshops.

Of course, all of this may be bound to change in a matter of days, or even hours. In any event, we will keep you up to date. 

In the meantime, we encourage you to take care of yourself. You could try a new recipe, take up yoga, or come up with fun activities with your children—indoors! In short, let’s all do what we can to make the most of this situation. It’s not easy, but we believe it’s important to stay positive.

We’re here if you need us.

We hope you have a good day and to see you again soon!